Parent Portal at NYC Department of Education

Parent Portal at NYC Department of Education

Parent Portal at NYC Department of Education

Parent Portal at NYC Department of Education

As a UX design consultant for the NYC Department of Education, I worked on Parent Portal MVP to help families navigate the special education process with confidence and clarity. Working with a cross-functional team, we simplified a complex special education process, transforming a 74-page guide into a centralized digital experience that empowers parents to advocate for their children's needs.

As a UX design consultant for the NYC Department of Education, I worked on Parent Portal MVP to help families navigate the special education process with confidence and clarity. Working with a cross-functional team, we simplified a complex special education process, transforming a 74-page guide into a centralized digital experience that empowers parents to advocate for their children's needs.

Timeline

7 months

Role

UX Designer

Team

10 individuals across design, product, engineering, and various DOE departments

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Last updated July 11, 2025

Last updated July 11, 2025

Last updated July 11, 2025

Last updated July 11, 2025